FAQ
Quick answers to the usual questions. If yours isn't here, write to us at wisdom@7seconds2wisdom.com.
Orders and shipping
How long will my order take to arrive?
Most orders arrive in about a week. Orders outside the US can take longer. When your order ships, you'll get an email with a tracking number.
Why does it take about a week?
Every shirt and mug is printed after you order it, just for you. Nothing sits on a shelf waiting.
Where do you ship?
More than 40 countries, including the US, Canada, the UK, most of Europe, Australia, and Japan. The full list is on our Shipping page.
How much is shipping?
It depends on where your order is going and how much is in it. The more shirts you add, the less each one costs to ship. Checkout shows your exact shipping before you pay, and every rate is on our Shipping page.
Do you ship mugs everywhere?
Not quite. We don't ship mugs to Hong Kong, Iceland, Israel, Malaysia, the Philippines, South Korea, or the United Arab Emirates, because shipping one would cost more than the mug itself. Our shirts go there just fine.
Will I pay customs fees?
Maybe. It depends on where your order ships from and where it's going. Your country sets those fees, and you pay them when your order arrives.
Why did my order arrive in two boxes?
A big order is sometimes printed in two places, so it can arrive on different days. Nothing's missing; the rest is on its way. Mugs always travel in their own box.
Can I change or cancel my order?
Yes, if you're quick. Your order goes to print soon after you place it, so email us at wisdom@7seconds2wisdom.com right away with your order number and what you'd like to change. If it hasn't been printed yet, we'll change or cancel it. If it has, our returns and exchanges still have you covered.
Fit and fabric
How do your shirts fit?
Our shirts are Bella Canvas 3001, a tailored unisex fit that can be snug on some people. If you're between sizes or like a looser fit, order one size up. Exact measurements are on our T-Shirt Sizing & Quality page.
What sizes do you carry?
XS to 5XL, although not every color and design comes in every size. Each product page shows the sizes it comes in.
What are the shirts made of?
Solid colors are 100% cotton. Heather colors are a cotton and polyester blend, which helps them last longer.
Are the mugs microwave and dishwasher safe?
Yes, both.
Returns and exchanges
I ordered the wrong size. Now what?
Email us at wisdom@7seconds2wisdom.com and tell us the size you need. We'll ship the right size at no extra cost and take care of getting the other one back. You don't have to wait for it to reach us first.
Can I return something?
Yes, within 30 days of receiving it, as long as it's unworn and unused. Email us first to start your return, and we'll pay for return shipping. Sale items and gift cards can't be returned. The details are on our Returns & Refunds page.
What if my order arrives damaged or wrong?
Let us know right away at wisdom@7seconds2wisdom.com, and we'll make it right.
About us
Who comes up with the sayings?
Every saying starts as an original thought from the team at 7 Seconds 2 Wisdom. Many began as posts on our Instagram, @7Seconds2Wisdom.
Why "7 seconds"?
Because 7 seconds is all it takes to soak up some wisdom that can change your day...or maybe change your life.
Do you sell gift cards?
Yes. A gift card lets them pick their own wisdom.
How do I reach you?
Email wisdom@7seconds2wisdom.com, or use the form on our Contact Us page.